Privacy policy
Last Revised: March 16, 2024

1. Introduction

Welcome to the Privacy Policy of DocxSite. We deeply care about the privacy and security of our users. This Privacy Policy outlines how we collect, use, and share your personal information when you use our services. It also describes your rights regarding your data and how you can exercise those rights.

This Privacy Policy applies to all users of DocxSite, including visitors, registered users, and those who use our premium services. By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using our services immediately.

2. Information We Collect

2.1 Personal Information You Provide

When you use DocxSite, we may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number, and payment details when you create an account or purchase services
  • Content and communications shared on our platform, including messages with other users or our support team
  • Documents you upload, such as IDs, licenses, or registration documents

2.2 Information We Collect Automatically

We collect certain information automatically when you use our services, including:

  • Device information, browser type, operating system, and IP address
  • Usage data, such as page views, clicks, session duration, and interactions with our services
  • Geolocation data based on your IP address

2.3 Information from Third Parties

We may receive personal information from third parties, such as social media platforms, when you sign in through their services, or from marketing partners who help us improve our offerings.

3. How We Use Your Information

We use your personal information for various purposes, including:

  • Providing and maintaining our services
  • Improving and customizing our platform based on your preferences and feedback
  • Processing transactions and managing your payments
  • Communicating with you, including service-related messages and promotional content
  • Analyzing user behavior to enhance our marketing efforts and service offerings
  • Ensuring the security and integrity of our platform and protecting against fraud
  • Complying with legal obligations

4. Sharing Your Information

4.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our platform, processing payments, hosting data, and delivering services. These providers are contractually obligated to protect your information.

4.2 Legal Compliance

We may disclose your personal information if required by law, such as responding to a subpoena, legal process, or government request.

4.3 Protecting Rights and Safety

We may share personal information if we believe in good faith that such action is necessary to protect the rights, safety, or property of DocxSite, its users, or the public.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction.

5. Data Storage and Transfer

We store and process personal information in data centers located in various regions, depending on where you are located. By using our services, you consent to the transfer of your data to locations outside of your country if necessary.

We take appropriate steps to ensure that your data is protected, including implementing secure data transfer mechanisms in compliance with international data protection regulations.

6. Your Rights

You have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal information
  • Right to correct inaccurate or outdated information
  • Right to delete your personal information under certain conditions
  • Right to restrict or object to the processing of your data
  • Right to data portability (transfer of your information to another service provider)
  • Right to withdraw consent for processing your data, where applicable

To exercise any of these rights, you can contact us at docxsite@gmail. We may ask you to verify your identity before processing your request to protect your privacy and security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. If you deactivate your account, we may retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality and performance of our services, analyze user behavior, and personalize your experience. You can control the use of cookies through your browser settings, but this may affect your ability to use certain features of our platform.

9. Security

We take the security of your personal information seriously and have implemented industry-standard measures to protect it from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

We encourage you to use strong passwords and take additional precautions to safeguard your account information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make any material changes, we will notify you by posting the updated policy on our website or through other communication methods. Your continued use of our services after any changes means you accept the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at docxsite@gmail.com.

For data protection-related inquiries, you can also contact our Data Protection Officer at dpo@docxsite.com.